Amdeon Technologies Inc. ("Amdeon", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.amdeon.com or engage our services.
Summary: We collect only what we need, use it to serve you better, and never sell your data to third parties.
1. Information We Collect
1.1 Information You Provide
- Name, email address, phone number, and company name when you fill out our contact form or request a consultation
- Project details, requirements, and messages you send us
- Payment and billing information when engaging our services (processed securely via our payment processors)
- Resume and professional information if you apply for a role on our Careers page
1.2 Information Collected Automatically
- IP address, browser type, operating system, and device information
- Pages visited, time spent on pages, referring URLs
- Cookies and similar tracking technologies (see Section 5)
1.3 Information from Third Parties
- Business contact information from publicly available sources or LinkedIn
- Analytics data from Google Analytics and similar tools
2. How We Use Your Information
We use your information for the following purposes:
- To respond to your enquiries and provide the services you request
- To send project proposals, invoices, and service-related communications
- To improve our website, services, and customer experience
- To send marketing communications where you have given consent (you may unsubscribe at any time)
- To comply with legal obligations and enforce our Terms of Service
- To detect and prevent fraud or security threats
We process your data on the following legal bases: contract performance, legitimate interests, your consent, and legal obligation.
3. Sharing of Information
We do not sell, rent, or trade your personal information. We may share it only with:
- Service providers — trusted third-party vendors (hosting, email, analytics, payment) who process data on our behalf under strict data processing agreements
- Professional advisors — lawyers, accountants, and auditors bound by confidentiality obligations
- Legal authorities — where required by law, court order, or to protect our legal rights
- Business transfers — in the event of a merger, acquisition, or sale of assets, with notice to affected individuals
All third-party providers are vetted for GDPR/data protection compliance where applicable.
4. Data Retention
We retain personal data only for as long as necessary for the purposes outlined in this policy:
- Contact form submissions: 2 years
- Client project data: 7 years (for legal and accounting purposes)
- Job applications: 6 months (or longer with your consent)
- Website analytics: 26 months (anonymised)
- Marketing consent records: Until you withdraw consent + 3 years
After the retention period, data is securely deleted or anonymised.
5. Cookies & Tracking Technologies
Our website uses the following types of cookies:
- Essential cookies — Required for the website to function. Cannot be disabled.
- Analytics cookies — Google Analytics to understand how visitors use our site. You may opt out via your browser settings or Google's opt-out tool.
- Preference cookies — Remember your settings and preferences.
- Marketing cookies — Used only with your explicit consent to deliver relevant advertising.
You can manage your cookie preferences at any time via your browser settings or our Cookie Policy page.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — Request a copy of the personal data we hold about you
- Correction — Request that we correct inaccurate or incomplete data
- Deletion — Request that we delete your personal data ("right to be forgotten")
- Restriction — Request that we limit how we process your data
- Portability — Request your data in a structured, machine-readable format
- Objection — Object to processing based on legitimate interests or for direct marketing
- Withdraw Consent — Where processing is based on consent, you may withdraw at any time
To exercise any of these rights, contact us at privacy@amdeon.com. We will respond within 30 days.
7. Security
We implement industry-standard security measures to protect your data, including:
- SSL/TLS encryption for all data in transit
- AES-256 encryption for data at rest
- Regular security audits and penetration testing
- Access controls and employee data protection training
- ISO 27001-aligned information security practices
No method of transmission or storage is 100% secure. In the event of a data breach that affects your rights, we will notify you within 72 hours as required by applicable law.
8. International Data Transfers
Amdeon Technologies operates from offices in India (Hyderabad, Mumbai), Singapore, and Dubai. Your data may be processed in any of these locations.
Where we transfer data outside your country of residence, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by relevant data protection authorities.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately at privacy@amdeon.com.
10. Contact Us
For any questions, requests, or complaints regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:
Amdeon Technologies Inc. — Data Protection Officer
Email: privacy@amdeon.com
Address: Hitech City, Hyderabad, Telangana 500081, India
Phone: +91 40 4567 8900
If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
We may update this Privacy Policy from time to time. Material changes will be notified via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance.